Frequently Asked Questions
What types of integrations do you build?
We build custom integrations using REST and GraphQL APIs, webhooks, and SFTP. This includes real-time, scheduled, and event-driven data syncs between ERPs, 3PLs, CRMs, and SaaS platforms.
What platforms do you work with?
We work with a wide range of ERPs, inventory systems, eCommerce platforms, CRMs, and third-party SaaS tools. If a platform has an API or supports file-based data exchange, we can likely integrate it.
Do you build custom integrations or use iPaaS tools?
Both. Depending on the use case, we may build custom integrations or leverage iPaaS platforms like Tray.io or Zapier. The approach is always chosen based on scalability, reliability, and long-term maintainability.
What kind of consulting do you provide?
We provide integration strategy, system architecture design, API consulting, workflow automation, and technical discovery. This includes integration audits, data flow optimization, and guidance on platform selection.
Can you help with ERP or inventory integrations?
Yes. We specialize in ERP and inventory integrations, including product, order, fulfillment, and inventory synchronization across multiple systems.
Do you handle data migrations?
Yes. We assist with data migrations, including historical data imports, schema mapping, validation, and post-migration reconciliation to ensure data accuracy.
Do you support SFTP-based integrations?
Yes. We design and maintain secure SFTP integrations, including file generation, parsing, scheduling, error handling, and monitoring.
How do projects typically start?
Projects usually begin with a discovery and scoping phase to understand systems, data models, and business requirements. From there, we define the integration approach, timeline, and implementation plan.
Do you offer ongoing support or maintenance?
Yes. We offer post-launch support, monitoring, enhancements, and troubleshooting to ensure integrations remain reliable as systems evolve.
Do you work with small teams or enterprise clients?
We work with startups, growing businesses, and enterprise teams. Engagements are tailored to fit the size, complexity, and goals of each organization.
How do you price your services?
Pricing is based on scope, complexity, and engagement type. We offer project-based pricing, hourly consulting, and ongoing support arrangements.
How long does an integration take?
Timelines vary depending on complexity, number of systems, and data volume. Most integrations range from a few weeks to a few months.
What information do you need to get started?
We typically need API documentation, access credentials, data requirements, and an overview of current workflows. This allows us to scope accurately and move efficiently.